Forgot My MTN Momo Password and Pin – How to Reset, Change and Recover Password and Pin

Do you have an MTN Momo Mobile app or Internet banking account but can’t remember your password or pin? Don’t worry, we’ve got you covered. In this blog post, we’ll guide you step-by-step through the process of resetting, changing and recovering your MTN Momo Mobile app and Internet banking password and pin. So, let’s get started!

How To Reset MTN Momo Mobile app and Internet banking Password and Pin 

If you’ve forgotten your MTN Momo Mobile app or Internet banking password and pin, don’t panic! We’ve got a step-by-step guide to help you reset, change, and recover them.

1. Visit the MTN website or open the MTN Momo Mobile app.
2. Click on the “Forgot password” or “Reset pin” option.
3. Follow the on-screen instructions to verify your identity.
4. Provide the necessary information, such as your mobile number and account details.
5. You may receive a verification code via SMS or email. Enter it when prompted.
6. Set a new password or pin that meets the security requirements.
7. Confirm the changes and save them.

Remember, it’s essential to choose a strong password or pin that is unique and not easily guessable. Keep it confidential and avoid sharing it with anyone.

By following these simple steps, you’ll regain access to your MTN Momo Mobile app and Internet banking account in no time. Stay tuned for the next section on how to change your password and pin!

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How To Change MTN Momo Mobile app and Internet banking Password and Pin 

Changing your MTN Momo Mobile app and Internet banking password and pin is a simple process. Follow these steps to update your login credentials:

1. Log in to your MTN Momo Mobile app or Internet banking account.
2. Navigate to the “Account Settings” or “Profile” section.
3. Look for the “Change password” or “Change pin” option.
4. Click on it to initiate the change process.
5. You may be prompted to enter your current password or pin for verification purposes.
6. Next, enter your new password or pin. Make sure it meets the security requirements specified by MTN.
7. Confirm your new password or pin by re-entering it.
8. Save the changes to complete the process.

Remember, it’s important to choose a strong and unique password or pin. Avoid using common phrases or easily guessable information. By regularly updating your login credentials, you can ensure the security of your MTN Momo Mobile app and Internet banking account.

How To Recover MTN Momo Mobile app and Internet banking Password and Pin 

If you find yourself in a situation where you’ve forgotten your MTN Momo Mobile app or Internet banking password and pin, don’t panic! We’ve got you covered with a step-by-step guide to help you recover them.

1. Contact MTN Customer Care: If you’re unable to reset your password or pin through the app or website, reach out to MTN Customer Care for assistance. They will guide you through the recovery process and provide you with the necessary steps to regain access to your account.
2. Provide Identification: You may be required to provide identification documents to verify your identity before recovering your password or pin. This is an important security measure to ensure that only authorized individuals can access your account.
3. Follow the Instructions: Once you’ve contacted MTN Customer Care and provided the necessary identification, they will guide you through the process of recovering your password or pin. Follow their instructions carefully and provide any additional information or verification codes they may require.
4. Update Security Settings: After successfully recovering your password or pin, it’s important to update your security settings to prevent any future unauthorized access. Choose a strong and unique password or pin that you can remember, and avoid sharing it with anyone.

By following these steps, you’ll be able to recover your MTN Momo Mobile app and Internet banking password or pin and regain access to your account. Remember to always keep your login credentials secure and regularly update them to ensure the safety of your account.

FAQS

How do I reset my MoMo pin if I forgot it?

To reset your MoMo PIN if you have forgotten it, you can follow these steps:

1. Dial *170# on your phone.
2. Select option 6 for “My Wallet”.
3. Select option 6 for “Change & Reset PIN”.
4. Select option 2 to “Reset Pin”.
5. Select option 1 for “Self PIN Reset”.
6. Enter your mother’s maiden name.
7. Enter your Date of Birth.
8. Create a new PIN and confirm it.
9. Your PIN will be reset and you will be able to use your new PIN to access your MoMo account.

What is the default PIN of MTN Mobile money?

The default PIN for MTN Mobile Money is 0000. However, it is important to change your PIN as soon as possible after opening your account.

How do I reactivate my MTN mobile money account?

To reactivate your MTN mobile money account, you can follow these steps:

1. Dial *170# on your phone.
2. Select option 6 for “My Wallet”.
3. Select option 6 for “Change & Reset PIN”.
4. Select option 5 to “Reactivate Account”.
5. Enter your mother’s maiden name and Date of Birth.
6. Your account will be reactivated and you will be able to use it as usual.

How do I reset my MoMo number?

It is not possible to reset your MoMo number. If you need to change your MoMo number, you will need to close your existing account and open a new one.

How do I open a MoMo account with USSD code?

To open a MoMo account with USSD code, you can follow these steps:

1. Dial *170# on your phone.
2. Select option 1 for “Register”.
3. Enter your name, Date of Birth, and mother’s maiden name.
4. Create a PIN and confirm it.
5. Your MoMo account will be created and you will be able to use it as usual.

Please note that you must be a registered MTN customer to open a MoMo account. You can register for an MTN SIM card at any MTN service center.

Conclusion 

It’s not uncommon to forget passwords and pins. But with our step-by-step guide, you can easily reset, change, and recover your MTN Momo Mobile app and Internet banking password and pin. By following the simple instructions provided, you’ll be able to regain access to your account and ensure the security of your financial information. Remember to choose a strong and unique password or pin, and keep it confidential to prevent unauthorized access. It’s also important to regularly update your login credentials to stay one step ahead of potential security breaches. With these tips in mind, you can confidently use the MTN Momo Mobile app and Internet banking services, knowing that your account is secure. Don’t let a forgotten password or pin stand in your way – take control and manage your finances with ease.