Home Finance How to deactivate, close or delete Paga Account 

How to deactivate, close or delete Paga Account 

Are you looking for a simple way to deactivate, close or delete your Paga account? If so, then you have come to the right place! In this blog post, we will provide step-by-step instructions on how to do so. We will also answer some of the frequently asked questions about deactivating, closing, and deleting a Paga account. We hope this information helps you make an informed decision about what to do with your Paga account.

Reasons why you may want to deactivate your Paga account 

If you’re considering deactivating, closing, or deleting your Paga account, there may be several reasons behind your decision. Here are some common reasons why individuals choose to take this step:

  1. Inactivity: If you no longer use Paga and have been inactive for a long time, deactivating or closing your account can help prevent any unauthorized access to your information.
  2. Privacy concerns: If you have concerns about the security of your personal data or want to limit your online presence, deleting your Paga account can help protect your privacy.
  3. Account duplication: If you accidentally created multiple Paga accounts or have duplicate accounts for any other reason, it might be a good idea to deactivate or close the extra accounts to avoid confusion.
  4. Change in financial circumstances: If you no longer require Paga’s services due to a change in your financial situation or preferences, deactivating or closing your account can help you streamline your financial management.
  5. Dissatisfaction with services: If you’re unsatisfied with the quality of Paga’s services, customer support, or any other aspect, closing your account may be a suitable solution for you.

Remember, these are just a few examples, and your reasons for deactivating, closing, or deleting your Paga account may vary.

How to deactivate, close or delete Paga Account 

If you have made the decision to deactivate, close, or delete your Paga account, we are here to guide you through the process. Follow these simple steps to take control of your account:

  1. Log in to your Paga account: Start by logging in to your Paga account using your registered email address and password. This will ensure that you have access to all the necessary features to deactivate, close, or delete your account.
  2. Navigate to the settings page: Once you’re logged in, locate the settings page within your Paga account. This is usually located in the top-right corner of the screen or in the drop-down menu.
  3. Find the account closure option: Within the settings page, search for the account closure or deactivation option. This may be listed under different names, such as “Close Account,” “Deactivate Account,” or “Delete Account.”
  4. Follow the prompts: Once you have found the account closure option, follow the on-screen prompts to proceed. Paga may ask you to confirm your decision or provide a reason for closing your account. Follow the instructions and fill out any required information accurately.
  5. Confirm your closure: After completing the necessary steps, Paga may require you to confirm your account closure. This can be done through a confirmation email, SMS, or any other method specified by Paga.
  6. Keep track of your account closure: It’s important to monitor your account to ensure that the closure process is completed successfully. Check your email or any other communication channels from Paga to confirm the closure of your account.
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Remember, the steps mentioned above are general guidelines and may vary depending on the specific interface of your Paga account. If you encounter any difficulties during the process, we recommend reaching out to Paga’s customer support for assistance.

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What Happens After Closing Your Account 

Once you have successfully closed your Paga account, it’s important to understand what happens next. Here are some key things to consider:

  1. Data retention: Paga retains certain data even after account closure for legal and regulatory purposes. This may include transaction records, KYC documents, and account information. However, your personal information will no longer be accessible or used for any other purposes.
  2. Loss of access: Closing your Paga account means that you will no longer have access to any funds or services associated with the account. Make sure to transfer any remaining balance or funds to another account before closing.
  3. Termination of services: After closing your account, you will no longer be able to use Paga’s services, including money transfers, bill payments, and mobile banking features. It’s important to consider alternative platforms or providers for these services.
  4. Account reactivation: Once your account is closed, it cannot be reactivated. If you change your mind or need to use Paga again in the future, you will need to create a new account.
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Remember, closing your Paga account should be a well-thought-out decision, and it’s important to understand the implications before proceeding.


How can I reactivate my Paga account?

  • To reactivate your Paga account, you can typically follow these steps:
    • Contact Paga’s customer support via email or phone, explaining the reason for the account deactivation and your desire to reactivate it.
    • Paga’s support team will guide you through the reactivation process, which may involve identity verification or addressing any issues that led to the deactivation.

Which bank is Paga under?

  • Paga is not a traditional bank; rather, it is a mobile payment platform and financial services provider. Paga partners with various banks to offer its services. Users can link their bank accounts to their Paga wallet for transactions.

How do I change my phone number on Paga?

  • To change your phone number on Paga, you would typically need to contact Paga’s customer support for assistance. They will guide you through the process and may require identity verification to update your phone number.
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Is Paga a bank account?

  • No, Paga is not a bank account. Paga provides mobile financial services and operates as a digital wallet and payment platform. Users can deposit money into their Paga wallet and use it to perform various financial transactions, including bill payments, transfers, and more. While Paga is not a bank, it facilitates financial services and transactions.

Who is the owner of Paga?

  • Paga was founded by Tayo Oviosu. He is the founder and CEO of Paga, a Nigerian fintech company that offers mobile payment and financial services. Tayo Oviosu has been a prominent figure in the Nigerian fintech industry and has played a significant role in advancing digital financial services in Nigeria.


In closing, deactivating, closing, or deleting your Paga account can be a simple and straightforward process. Whether you’re doing it due to inactivity, privacy concerns, account duplication, changes in financial circumstances, or dissatisfaction with services, it’s important to follow the necessary steps to ensure a smooth transition. By logging into your Paga account, navigating to the settings page, and finding the account closure option, you can begin the process. Make sure to follow any prompts and confirm your closure to ensure the successful deactivation, closure, or deletion of your account. After closing your account, it’s crucial to understand the implications, such as data retention, loss of access, termination of services, and the inability to reactivate the account. By considering these factors, you can make an informed decision about the fate of your Paga account. Should you need any further assistance, don’t hesitate to reach out to Paga’s customer support.

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