Home Finance Baxi Customer Care Number, Whatsapp and Email Address and Office Address

Baxi Customer Care Number, Whatsapp and Email Address and Office Address

As a customer-centric organization, Baxi is devoted to providing seamless assistance and support to its valued users. In this digital age, efficient customer care is vital for a delightful experience, and Baxi ensures just that through a variety of communication channels.

In this comprehensive overview, you will discover the essential contact information for reaching Baxi’s customer care team. Whether you have inquiries, require assistance, or wish to provide feedback, Baxi offers multiple avenues to connect, including a dedicated customer care number, a WhatsApp helpline, an email address, and a physical office address.

Overview Of Baxi Services 

Baxi, a leading provider of digital payment services in Nigeria, offers a comprehensive suite of services that cater to the diverse financial needs of its users. Through Baxi Pay, customers can effortlessly make payments for goods and services both online and at physical stores, bringing convenience to their fingertips.

For merchants, Baxi POS presents a seamless solution to accept payments from customers, enhancing their business operations and providing a hassle-free payment experience. The Baxi Wallet empowers users to manage their finances efficiently, securely storing their money in a digital format for easy access and control.

Baxi Remittance facilitates global money transfers, enabling users to send funds to friends and family both within Nigeria and beyond, ensuring that distance is no barrier to financial connectivity.

With Baxi Bills, users can conveniently settle their utility bills, cable bills, and other payments online, simplifying their financial obligations and avoiding unnecessary hassles.

Baxi also offers individuals the opportunity to become Baxi agents through the Baxi Agent program. This initiative allows agents to earn money by promoting and selling Baxi’s array of products and services, contributing to the growth of digital payment adoption in Nigeria.

Throughout its operations, Baxi remains committed to providing customers with a secure, reliable, and user-friendly platform for their financial transactions. By combining cutting-edge technology with a customer-centric approach, Baxi continues to set new standards in the digital payment industry, empowering individuals and businesses to embrace a cashless future.

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Baxi Customer Care Number

To reach Baxi’s customer care team for inquiries, assistance, or support, you can contact the following customer care number:

Baxi Customer Care Number: +234 700 2229 2294

Feel free to use this number to connect with Baxi’s dedicated customer care representatives who are available to address your queries and provide prompt assistance. Whether you have questions about their services, need help with a transaction, or require any other support, the customer care team at Baxi is ready to assist you and ensure a smooth experience with their digital payment services.

Baxi Customer Care Number Whatsapp Number 

To communicate with Baxi’s customer care team through WhatsApp, you can use the following WhatsApp number:

Baxi Customer Care WhatsApp Number: +234 809 124 0094

Feel free to reach out to Baxi’s customer care representatives on WhatsApp for any inquiries, support, or assistance you may need regarding their services. The WhatsApp channel provides a convenient and efficient way to get in touch with Baxi’s customer care team, ensuring that you receive prompt and personalized responses to your queries and concerns. 

Baxi Customer Care Email Address 

To contact Baxi’s customer care team via email, you can use the following email address:

Baxi Customer Care Email Address: [email protected]

Feel free to send an email to this address for any inquiries, feedback, or support requests you may have regarding Baxi’s services. Whether you need assistance with a transaction, have questions about their products, or wish to share your experience, the customer care team at Baxi is available to assist you and provide timely and helpful responses to your emails.

Baxi Customer Care Office Address 

Baxi Customer Care Office Address is. 

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3 Airport Rd, Ajao Estate 102214, 

Ikeja, Lagos, 


The provided address should serve as a starting point for those seeking face-to-face assistance or personalized support from Baxi’s customer care team.


How do I contact Baxi customer care? 

You can contact Baxi’s customer care team through various channels:

  • Baxi Customer Care Number: +234 700 2229 2294
  • Baxi Customer Care WhatsApp Number: +234 809 124 0094
  • Baxi Customer Care Email Address: [email protected]
  • Baxi Customer Care Office Address: 3 Airport Rd, Ajao Estate 102214, Ikeja, Lagos, Nigeria

Feel free to use any of these channels to reach out to Baxi’s customer care for inquiries, support, or assistance regarding their digital payment services.

How do I complain to Baxi? 

If you have a complaint or encounter an issue with Baxi’s services, you can follow these steps:

  • Contact Baxi Customer Care: Reach out to Baxi’s customer care team through any of the provided contact channels mentioned above. They will assist you in addressing your complaint and finding a resolution.
  • Provide Necessary Details: When contacting customer care, be sure to provide specific details about your complaint, such as transaction IDs, dates, and any relevant information, to help the team better understand and address your concern.
  • Follow Up: If your issue is not resolved immediately, follow up with Baxi’s customer care team until a satisfactory resolution is achieved.

Who is the owner of Baxi POS? 

The specific ownership details of Baxi POS were not available. Baxi is a digital payment services provider operating in Nigeria, offering various services such as Baxi Pay, Baxi Wallet, Baxi Remittance, and Baxi Bills, in addition to Baxi POS. For the latest ownership information, it is best to refer to official sources or company announcements.

How do I register for Baxi POS agent? 

To register as a Baxi POS agent, you can follow these general steps:

  • Visit Baxi’s official website or contact their customer care team for agent registration details.
  • Complete the Application: Fill out the agent registration form with the required information, including personal details and business information, if applicable.
  • Verification: Baxi will review your application and may require certain documents for verification, such as identification proofs and business registration certificates.
  • Training (if applicable): Depending on the program, Baxi may provide training to registered agents to ensure they are well-versed in using the POS system and offering Baxi’s services.
  • Approval: Once your application is approved, you can begin offering Baxi’s services as a registered POS agent.
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How do I register my new POS machine? 

For registering your new POS machine with Baxi, you can follow these general steps:

  • Contact Baxi Customer Care: Reach out to Baxi’s customer care team using any of the provided contact channels and inform them that you have a new POS machine that needs registration.
  • Provide Necessary Details: You may need to provide details about the POS machine, such as the serial number, make, and model, to facilitate the registration process.
  • Follow Instructions: Baxi’s customer care team will guide you through the registration process and any additional steps required.

For specific and detailed instructions on POS machine registration, it is advisable to directly contact Baxi’s customer care team, as they will provide you with the most accurate and up-to-date information.


In conclusion, Baxi leaves no stone unturned in ensuring top-notch customer care services, evident through the diverse communication channels they offer. With the dedicated customer care number, users can easily connect with Baxi’s support representatives for timely assistance, inquiries, or support with their digital payment services.

For the convenience of messaging, the WhatsApp number provides a seamless platform to interact with Baxi’s customer care team, making it even easier to get prompt responses and personalized attention to any concerns or queries.

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